How Reliable Is The Power In Enfield? Recent Report Has The Answer

ENFIELD, CT — A power company report has detailed the electricity reliability in Enfield, part of a recently released Eversource Energy report that details reliability statewide.

Eversource claims electric reliability for Connecticut customers has improved over the past decade, citing grid upgrades, automation technology, and vegetation management.

The company announced recently that customers now experience an average of one power interruption every 20 months, representing a 15% improvement since 2017.

According to the report, Enfield electric customers experienced fewer and shorter power outages than the statewide average in 2025, according to a new reliability scorecard released by Eversource.

The utility’s annual town-by-town reliability report showed Enfield customers averaged one outage every 33 months, compared with the statewide average of one outage every 20 months.

The report also found the average Enfield customer experienced about 55 minutes of outage time during the year, below the statewide average of 81 minutes.

Eversource said the average restoration time for outages in Enfield was 148 minutes.

The scorecard showed tree-related incidents were the leading cause of outages in Enfield during 2025, representing the largest share of reported service interruptions.

Equipment-related outages also accounted for a notable portion of incidents, while outages caused by animals, lightning, vehicles, and other factors occurred less frequently.

According to the report, 452 Enfield customers experienced three or more outages during the year, while 983 customers experienced at least one outage lasting seven hours or longer.

Eversource released the data as part of its annual electric reliability scorecards, which provide town-by-town information for the 149 Connecticut municipalities the company serves.

“These scorecards help our customers understand how outages impact their area while highlighting some of the critical work we do every day to strengthen our electric system and make it more resilient,” Eversource Vice President of Electric Field Operations Don Scacco said in a statement.

Scacco said the company uses outage data and cost-benefit analyses to determine where investments are needed, including smart switch installations and enhanced tree-trimming programs.

The scorecards also detail the leading causes of outages in each municipality and summarize local reliability and resiliency projects completed by the utility.

Eversource said ongoing infrastructure work includes replacing aging utility poles and electric lines with stronger equipment designed to better withstand severe weather.

For Connecticut's town-by-town reliability scorecard, click on this link.

Additional information about reliability programs and infrastructure projects is available at this link.