Business Strategy Seminars on Monday Evenings (Oct. 5, 19, 26) in Ridgefield Continuing Education

Welcome to Ridgefield Continuing Education! We hold classes year-round and many classes start soon – Day and Evening! – in Person and Zoom.

Advanced registration is required. Registration contact information and the website link to all classes, as well as a downloadable brochure, is at the bottom of this article.

These 3 tailored seminars are designed to help small business owners build a self-sustaining business, optimize daily operations, and scale profitability. Instructor: Natalie Mazzola. Scroll down for bio.

Small Business Strategy Seminars
You started your business because of a passion you may have had, or maybe you are the next generation of a family business. Understanding where each dollar goes may have not been high on your agenda as you are working hard just to get through the day. Your business may have grown and now you have employees to take care of and nurture. You are trying to grow and get more business in the door. Let's have a discussion on how to customize these subjects based on your business goals.

3 Sessions $ 61 (Ridgefield Sr./Disab. $ 53)
Separately, the price is $29 per session (Ridgefield Sr./Disab. $ 25).
Mon., 10/5, 19, 26 from 5:30 to 6:30 p.m. plus Q and A time at East Ridge Middle School.

Seminar 1: The Systems-Driven Business (Operations & Team Development) on 10/5

• Goal: Reclaim your time by building reliable office systems and a fully aligned team.

• What You Will Learn:

* SOP Blueprint: Step-by-step guidance on creating and implementing clear Standard Operating Procedures (SOPs) for routine tasks.
* Team Empowerment: How to train staff properly, build trust, and transition yourself from the center of daily operations to the visionary leader.
* Accountability: Establishing management routines that ensure your team confidently stands behind your business goals.

Seminar 2: Visibility & Reputation (Marketing & Google Reviews) on 10/19

• Goal: Increase brand awareness and dominate local search through customer advocacy.

• What You Will Learn:

* Review Generation: Proven tactics to ask for, manage, and scale positive Google Reviews without feeling pushy.
* Local Outreach: Actionable and effective community outreach, digital marketing, and networking strategies to get the word out about your services.
* Customer Experience: How to leverage your new SOPs to guarantee a consistent customer experience that practically guarantees 5-star feedback.

Seminar 3: Profit Mastery (Decoding Your P & L) on 10/26

• Goal: Transform your Profit & Loss (P&L) statement from a confusing tax document into a powerful roadmap for business growth.

• What You Will Learn:

* Line-by-Line Breakdown: A clear look at every item on your P&L to understand exactly where your money is going.
* Margin Improvement: Identifying hidden inefficiencies and areas where strategic cuts or investments can directly boost your bottom line.
* Financial Goal-Setting: How to use your P&L to measure operational success and fund future business expansion.

Natalie Mazzola is a consultant at NCM Business Consulting with a business degree from Western Connecticut State University. She brings hands-on industry experience across construction, real estate, and dental sectors, helping business owners scale through operations adjustments, targeted marketing, and financial clarity. Natalie also specializes in advising family businesses, preparing them for smooth multi-generational transitions or positioning them strategically for a successful sale.

Also available . . .

• Bridge, Mah Jongg.
• Mushroom Walk, Tai Chi, Qi Gong, Yoga, Zumba, La Blast, Body Burn, Line Dance, Event, Swing, Club and Ballroom Dance.
• French, Italian, Spanish, Writing, History, Archaeology.
• DSLR and Mirrorless Photography, iPhone Photography, iPhone.
• AI (Artificial Intelligence), eBay, Windows, iPhone, Excel, PowerPoint, Word and Microsoft Office Tutorials.
• Piano, Guitar, Ukulele, Interiors, Elder Law.
• Knitting, Crochet, Painting in Watercolor or Acrylic, Jewelry
• And more . . .

Advance registration required. Visit https://ridgefieldschools.org for registration and more information.

eMail ridgefieldce@gmail.com

Phone Peggy Bruno at 203-431-2812