Hiring a Contractor? Don’t Let Urgency Make the Decision

A broken air conditioner, leaking roof or unexpected home repair can create pressure to hire someone quickly.

That pressure is exactly why consumers should slow down before signing a contract or making a large payment.

BBB recommends requesting at least three detailed quotes based on the same project requirements. Comparing multiple estimates can help homeowners better understand pricing, materials, timelines and what each contractor is actually offering.

Consumers should not make a decision based on price alone. An unusually low estimate may exclude services or use different materials, while a higher estimate may include warranties, permits, cleanup or other important protections.

Before hiring a contractor:

• Review the company’s BBB Business Profile.
• Ask for recent local references.
• Verify required licensing and insurance.
• Compare the same materials and scope of work.
• Ask questions about significant price differences.
• Get the estimate, payment schedule and warranty in writing.
• Avoid businesses using pressure to force an immediate decision.

BBB’s Get a Quote tool helps consumers connect with BBB Accredited Businesses in their area. Users can search by the type of service they need and their ZIP code.

Visit https://www.bbb.org/get-a-quote to begin your search.

Taking a few extra steps before hiring someone can help ensure the business you choose is prepared to complete the work—and stand behind it.