Crime & Safety

Newtown Artesian Water Co. Warns Customers Of Fraudulent Robocalls

The water utility said that if customers receive the call, they should not call the "1-800" number or make any payments.

NEWTOWN, PA — The Newtown Artesian Water Company is warning customers to ignore fraudulent robocalls directing them to pay by calling 1-800-213-0432.

“These calls were not made by Newtown Artesian Water Company and are a scam. Please do not call 1-800-213-0432 or make any payments in response to these calls,” the company posted.

“We take the security of our customers very seriously. Upon discovering this incident, we immediately took action to stop the compromise and have notified local law enforcement and state and federal authorities,” the company said.

Find out what's happening in Newtownfor free with the latest updates from Patch.

Anyone who has already made a payment in response to these calls, should do the following:

  • Contact your bank or credit card company immediately to report the fraudulent transaction.
  • File a complaint with the FTC at reportfraud.ftc.gov
  • File a complaint with the FBI at ic3.gov

For questions or concerns, contact the water company directly at 215-968-6781. Do not rely on any phone number provided in the robocall message.

Find out what's happening in Newtownfor free with the latest updates from Patch.

“We sincerely apologize for any confusion this may have caused," the company said. "Your trust is important to us, and we are committed to keeping you informed as our investigation continues.”

Get more local news delivered straight to your inbox. Sign up for free Patch newsletters and alerts.