Recently, this homeowner had a water heater issue just after the warranty period had ended. We worked with the manufacturer to demonstrate the product failure, secured a free replacement water heater, and made sure the installation costs were covered as well.
For us, building an ADU isn’t just about finishing construction. It’s about standing behind the homes we build and the homeowners we work with long after the project is complete.
That’s one of the benefits of working with a design-build team that manages the entire process, from feasibility and permitting to construction and support years down the line. Accountability doesn’t stop when the keys are handed over.
We’re grateful for homeowners who trust us with their projects and for a team that truly cares about doing the right thing 🙌💚
