New On-Demand Transit Pilot Coming to Westfield Area

WESTFIELD, NJ — Residents in and around Westfield, New Jersey could soon have a new way to get around without relying on a personal car or fixed bus routes, as Union County prepares to launch a one-year on-demand transit pilot this summer.

The program, approved by the Union County, New Jersey Board of County Commissioners, will introduce micro-transit — a flexible, app-based shared ride service designed to help people complete shorter trips that often fall into transportation gaps.

Instead of following a fixed schedule or route, riders will request trips through a mobile app, website, or phone system. A nearby vehicle is then dispatched, and riders are picked up and dropped off at designated virtual stops within a defined service area centered around State Route 28 and South Avenue.

County officials say the system is designed to make everyday travel easier — particularly for “last-mile” trips, such as getting from home to a train station, medical appointment, or nearby commercial area.

“I’m pleased to partner with the County to bring micro-transit services to Westfield,” said Westfield, New Jersey Mayor Jeremy Berman. He added that the pilot could help reduce traffic and improve transportation efficiency for residents.

County leaders say the pilot will also help them understand how on-demand transit can work alongside existing public transportation options.

“Union County continues to look for innovative ways to improve mobility, accessibility, and quality of life for our residents,” said Union County Commissioner Chair Joseph C. Bodek. He said the program will help evaluate how micro-transit can expand access to jobs, healthcare, and other essential destinations.

The county has contracted with River North Transit, LLC (Via), which operates similar services in other parts of New Jersey and nationwide. The company will manage vehicles, drivers, scheduling technology, and customer service.

Service is expected to run Monday through Friday from 7 a.m. to 7 p.m. and will include ADA-accessible vehicles.

Officials say the program is a pilot, meaning its future will depend on usage data, costs, and rider feedback collected over the year.

More details — including when residents can begin using the service and how it will operate day-to-day — are expected to be released closer to launch.